Terms & Conditions - Vapeboss

Welcome to Vapeboss.
By using the services on the vapeboss.co.id website, you are deemed to have read, understood, and agreed to all of the following terms and conditions.

If you do not agree to any or all of the contents of these Terms & Conditions, you are not permitted to use Vapeboss services.

Website Explanation
  1. vapeboss.co.id is an official sales platform that provides electronic cigarette products and accessories.
  2. Users are anyone who accesses or transacts on vapeboss.co.id.
  3. All users are considered to be 18 years old and above.
  4. All products displayed are available for sale.
  5. Product information, prices, and availability are subject to change at any time without prior notice.

Registration, Account, and Security
  1. Registration at vapeboss.co.id is optional. Users can check out without logging in/having an account.
  2. Registration is free of charge.
  3. Account activation is done via email validation.
  4. Users are prohibited from altering, damaging, or manipulating website data and domain URLs.
  5. Users are prohibited from engaging in illegal activities or activities that harm Vapeboss or other users.
  6. Users are fully responsible for all activities that occur on their accounts.
  7. Vapeboss is not responsible for losses arising from user error, including negligence in maintaining account and password security.
  8. Violation of the Terms & Conditions may result in access restrictions or account deactivation.

Transactions, Payments, Shipping, and Returns

Transactions
  1. Users can transact without having to log in.
  2. Buyers can only order products that are still available.
  3. Buyers must check the product, quantity, variant, and shipping address before checking out.
  4. Orders cannot be changed after payment is made.
  5. If there are issues with the order, buyers can contact Vapeboss Customer Support via Live Chat.
  6. If the stock is out, Vapeboss reserves the right to refuse or cancel the order and issue a refund.

Payment
  1. Buyers are required to make payments according to the chosen method.
  2. Payment must be made according to the amount, including the unique code (if any).
  3. Vapeboss is not responsible for incorrect payments or transfers to the wrong account.
  4. Issues such as delayed payment processing, bank fees, or differences in payment methods are the responsibility of the buyer.
  5. Vapeboss will send order status notifications via email or the order panel.

Shipping
  1. Vapeboss collaborates with several shipping services such as JNE, J&T, and SiCepat (or other couriers available on the website).
  2. Orders received after operating hours will be processed on the next business day.
  3. Delays due to courier overload are the responsibility of the courier. Vapeboss will assist in monitoring but cannot expedite the delivery process.
  4. Damage that occurs during shipping is not the responsibility of Vapeboss, as Vapeboss always ensures items are in good condition before handing them over to the courier.
  5. Buyers are required to confirm receipt of the order after the goods are received.

Returns & Exchanges
  1. Vapeboss does not accept returns or exchanges for products if the buyer chooses the wrong item.
  2. Returns can only be processed in cases of incorrect shipment or product damage, which must be evidenced by a complete unboxing video

Order Cancellation
  1. Buyers can cancel orders as long as payment has not been made.
  2. Orders are automatically canceled if the payment deadline is exceeded.

Vapeboss Rights & Authority
  1. Vapeboss reserves the right to refuse orders or payments without prior notice if there are indications of violations or data discrepancies.
  2. Vapeboss reserves the right to change these Terms & Conditions at any time without prior notice.
  3. Users are advised to visit this page regularly to check for the latest updates.